Success Stories

Clients achieve more with The Personality Coach. Scores of people and organizations have turned to The Personality Coach to reach their full potential.

Client: Mid-Size Construction Company


Challenge:
 Facing rapid growth in Houston’s commercial construction industry, a 250-employee contractor sought to strengthen leadership interactions, maximize productivity and promote employee retention.


Approach:
 The Personality Coach used profiles, generated from Birkman Method personality testing, to identify individuals’ core interests, work styles and motivators. He conducted individual and small group interviews at all levels of the organization to determine critical needs in management and employee relationships. Strategies and tools included:



  • Birkman Method personality testing of existing employees

  • Executive coaching with CEO and key managers to achieve a clear understanding and appreciation of their peers’ perceptions and motivators

  • Executive coaching to help senior managers interact more personally and positively with their subordinates

  • Creation of personalized performance appraisals to better reflect individuals’ needs; Management coaching on appraisal delivery

  • Incorporation of Birkman Method personality testing in the ongoing hiring process to identify candidates’ motivators


Results: 
With synchronized leadership and a more unified organization, the company is in prime position to capitalize on extraordinary opportunities in an explosive market. The Personality Coach continues to consult with senior management and the human resources team to ensure that ongoing personnel policies and activities continue to mesh corporate vision with individuals’ needs.



  • Stronger leadership and improved interpersonal communications across senior management

  • Improved productivity with enhanced manager-subordinate communications

  • Clear, shared understanding of the relationship between company objectives and individuals’ goals

  • Greater teamwork and a more unified organization


We utilize Bob Bolling extensively for coaching our managers, developing our performance appraisal system and helping with challenging employee situations. His knowledge of Birkman and his practical approach to coaching has been invaluable.”

—CEO, Mid-Size Construction Company


Client: Large Municipality


Challenge:
 Over the years, a city’s sprawling, 350-employee MIS organization had become fractured and inefficient.  With three separate departments overseeing the city’s Networks, Applications and Hardware respectively, and strong personalities in pivotal positions, the MIS organization as a whole was crippled by a lack of communications and competitive “blame games” between departments.


Approach: The Personality Coach used profiles, generated from Birkman Method personality testing, to identify individuals’ core interests, work styles and motivators.  He met extensively with the CIO and all mid-level and senior managers to clearly define the ideal decision making protocols and communications procedures to accelerate results and foster teamwork.  He also conducted individual and small group interviews at all levels of the organization to determine critical needs in management and employee relationships.  Strategies and tools included:



  • Birkman Method personality testing of all managers

  • Professional development for all senior level managers

  • Conflict Management and Problem Resolution workshops

  • Teambuilding sessions aimed at creating a more cohesive organization


Results:



  • Within 3 months, a metamorphosis occurred within the MIS department

  • Better understanding of needs across departments

  • Stronger leadership and improved interpersonal communications across senior management

  • Improved productivity with enhanced manager-subordinate communications

  • Clear, shared understanding of the relationship between company objectives and individuals’ goals

  • Greater teamwork and a more unified organization


This is the most effective training we’ve ever had in our department.  What was once an organization of competing technology silos is now a cooperative business unit working together to achieve departmental objectives. Bob did a great job with all of us, and he made the entire process fun.”

—CIO, Large Municipality


Client: Small Marketing Firm


Challenge:
 When four successful marketing professionals with complementary skill sets combined their talents under one roof, they soon discovered that vastly different work styles and client approaches made it difficult to work together.


Approach: The team turned to The Personality Coach for guidance. Based on their Birkman assessments, he helped them define how they could join forces as a more cohesive, synchronized organization.



  • Birkman Method personality testing of all team members

  • Identification of each other’s basic needs, as well as similarities and differences in work styles

  • Development of new parameters that would allow individual team members to make the most of their unique styles while presenting a more unified front before clients


Results: The firm and its individual members learned to work better, both individually and as a team.



  • Improved client service and experience

  • Better understanding and use of the many diverse skills that existed in the team


Bob helped us understand that our differences could actually be understood as strengths. Now we work better as a team.”


—CEO, Small Marketing Firm


Client: Married Couple


Challenge:
 With one failed marriage under each of their belts, Carol and Charles were hesitant about taking their dating relationship to the next level.  Both of them had dated people for a few years before they found each other, and they knew that this relationship was special. Still, they were “afraid to launch” for fear of repeating prior mistakes. They wanted confirmation and advice on how they could make this marriage work.


Approach:  The Personality Coach used Birkman testing results to identify Carol and Charles’ strengths as a couple. He also helped them recognize, anticipate and successfully navigate through their differences. Shortly after their sessions with The Personality Coach, they were married.



  • Birkman Method personality testing of both individuals

  • Identification of similarities, differences, and potential challenges

  • Interactive coaching sessions with The Personality Coach to anticipate possible conflicts and determine best approaches and resolutions


Results: Carol and Charles happily report that the success of their seven-year marriage is due in large part to the fact that their coaching sessions enabled them to understand potential relationship stumbling blocks before they encountered them.


A successful marriage always takes effort. The fact that we initially took the time to identify our unique needs and receive guidance from The Personality Coach positioned us to focus on mutual, lasting happiness.”

—Charles, Couples Client


Client: Retiree


Challenge:  Susan had reached a crossroads: Should she continue working in a lifelong career that was no longer inspiring her, or should she set her sights in a new direction? She needed outside guidance to make this pivotal decision about a life-changing move.


Approach:  Birkman testing revealed that many of the interesting and fulfilling aspects of Susan’s career could be experienced in her retirement.



  • Birkman Method personality testing of the individual

  • Identification of interests and strengths

  • Consultation with The Personality Coach to map out a personalized plan for making the most of retirement


Results: Susan is now pursuing many avenues – including volunteer work – that make the most of her unique interests in her volunteer and personal pursuits.


I knew that I was ready to retire, but after so many decades of following the same routine, the thought of jumping ship without direction was overwhelming.


“Birkman testing helped identify my interests and the types of activities that would make my retirement most fulfilling. Bob took those results and helped me hone in on the specific organizations and groups that offered those experiences. With The Personality Coach, my transition to retirement has awakened my sense of self and inspired my desire to pursue meaningful endeavors!”  

—Susan, Retirement Client